Don't Lose the Visitors Coming from Your Website: Instant Agent Connection with Live Chat
Most site visitors leave without filling out a form. PetroEmlak's live chat connects visitors with an agent at the exact moment of interest.
On real estate websites, the majority of visitors look at a listing, show interest, but leave the site without filling out a form. Yet that visitor is at the very peak of their interest; the most effective way to capture them is to let them reach an agent right then and there.
PetroEmlak live chat exists for exactly this: from the widget in the bottom-right of your showcase site, a visitor leaves their name and phone number (with KVKK/data-privacy consent) and starts typing; your agent responds in real time from the panel or their phone.
A flow that never loses a visitor
- "Ask an Agent" button: A chat opened from a listing's detail page starts with the context of that listing — the agent instantly sees who is interested in what.
- Automatic agent assignment: The chat is routed to the listing's agent or to whoever is most available at that moment.
- Availability status: Agents appear as Available / Busy / Offline; no one is left waiting for nothing.
- Unanswered chat alerts: An alert is generated for any chat left unanswered beyond a set time; no visitor is ever forgotten.
From chat to client with one click
You can turn an incoming chat into a client record with a single click; the conversation history and the listing they were interested in are linked to that client. This way, live chat isn't just a messaging tool but a direct entry point into your sales funnel.
Stay informed even when you're offline
Thanks to push notifications in the mobile app, you're notified of new chats and messages even when the app is closed. The entire chat can be exported as a PDF whenever needed; managers can monitor all history from a filterable screen.
Why does it make a difference?
On most real estate sites we've reviewed, visitors only see a static form. A real-time, context-aware live chat with mobile notifications generates significantly more conversations from the same traffic.
See PetroEmlak up close: Product page and real screenshots →
