Frequently Asked Questions

We develop end-to-end fuel automation for construction sites and industrial facilities: refueling control per machine and vehicle, real-time tank-level tracking, theft/leak prevention and central reporting. We also bring the entire site operation onto one platform with workshop, car-wash and logistics software.

Our focus is businesses that consume their own fuel: construction sites, mines, concrete plants, factories, ports, logistics fleets and generator-dependent critical facilities. In export projects, station automation may be considered secondarily.

Construction & sites, mining, concrete plants, logistics & fleet, factories & industrial zones, ports and critical facilities (data centers, hospitals, GSM towers) are our main industries.

Yes. We develop both the field hardware and the management software ourselves (at our Mersin R&D center). This way, every piece of field data flows uninterrupted to the central panel and we can adapt the solution to your needs.

Yes. It scales from a single-site/facility installation to a multi-location corporate structure. You can start at a single point and expand the system as you grow.

The most common start is tank + pump automation and vehicle-recognized refueling at a single site. As needs grow, multi-location central management and fleet modules are added.

The time depends on the size of the site and the number of points. A single tank/pump site is usually commissioned quickly; multi-location corporate installations are planned in phases. We share a clear schedule after the survey.

Our hardware can be integrated with most existing tanks, pumps and dispensers. During the site survey, the existing infrastructure is examined and an appropriate installation plan is drawn up.

Yes. Field units can operate offline; data synchronizes with the center once a connection is available. Solar power and GSM communication options are available for remote sites.

We plan the installation to disrupt your operation as little as possible. In most cases, mounting is done without stopping your refueling flow for long.

Yes. We install turnkey mobile and container-type fuel stations; it is a fast solution for remote or temporary sites.

Yes. During commissioning, we train your field and office teams on system use, reporting and panel management.

Yes. Multi-location projects are run with a phased installation plan; each site connects to the central panel as it is commissioned.

Basically a tank/pump point and (where possible) power and communication access are sufficient. On sites lacking these, we install off-grid with solar power/GSM.

An RFID tag or vehicle-identification unit is assigned to each vehicle/machine. No fuel flows to an unregistered vehicle; every refueling is booked automatically to the relevant vehicle.

Fuel level is measured continuously by a level probe fitted to the tank and transmitted to the panel in real time. An automatic alert is raised at critical levels.

The system can be configured to work with different fuel types. The appropriate hardware and meters are selected during the survey according to your needs.

Our hardware is designed with harsh field conditions such as dust, humidity and temperature in mind. The protection class is chosen according to the application.

Yes. By integrating a meter and vehicle-identification system into mobile tankers, we also record field refuelings with vehicle, liter and location data.

In many cases the existing card/tag infrastructure can be evaluated. Compatibility is checked during the survey; if needed, our standard tags are defined.

The system is designed to prioritize keeping operations running in critical scenarios. Our service team responds quickly; maintenance contracts provide priority support.

An unlimited number of vehicles and operators can be defined; it scales as your fleet grows without additional licenses.

You can access the central management panel from anywhere via the web. In a cloud (SaaS) installation, access is provided from any internet-connected device; in an on-premise installation, over your company network.

Consumption per vehicle/machine, tank stock movements, liter/hour efficiency, cost and reconciliation reports are available. Reports are exportable and audit-ready.

Yes. By correlating consumption and operating data per machine, we can produce liter/hour and efficiency analyses.

Yes. An automatic alert is raised for situations such as unauthorized refueling, unusual night movements, sudden level drops and the exceeding of defined thresholds.

Yes. With role- and permission-based access, the head office sees all sites while site managers see only their own.

The panel is mobile-friendly; you can view real-time stock, consumption and alerts from a phone or tablet.

Historical movements and reports are archived; the retention period and backup policy are set according to the installation model (cloud/on-premise).

Yes. The data of all sites and facilities is gathered on a single central panel; consolidated reporting and comparison are done.

Yes. By integrating with ERP systems such as Logo, Mikro, Netsis and SAP, we reconcile fuel movements with your accounting.

Integration with fleet-management and vehicle-tracking systems is possible; consumption and location data can be evaluated together.

Our transport & logistics software is U-ETDS compliant; we support keeping records that comply with regulations in fuel and shipment processes.

The system makes fuel movements traceable and reportable, easing the tracking of such obligations.

Depending on the application, integration with payment and card systems can be evaluated; the need is clarified during the survey.

Yes. Reports can be exported in formats such as Excel/CSV; data sharing via API is also possible.

Yes. With our Mersin R&D team, we can develop custom integrations and modules for your needs.

No fuel flows without vehicle identification; every refueling is recorded. Unauthorized withdrawals, overfilling and abnormal movements raise an alarm. This prevents unrecorded withdrawals.

Refuelings are matched with operator and vehicle data; situations requiring manual intervention are logged and limited by authorization.

Yes. All movements are recorded with a timestamp; alerts can be set up for defined off-hours activity.

Overfilling risks are reduced with defined limits and level control; an alert is raised when a threshold is exceeded.

Data is protected with authorized access. For organizations with strict data-security policies, an on-premise installation option is offered, where data remains entirely within the company.

Inconsistencies in level and movement data (unexpected drops) are monitored, providing early warning for possible leaks/seepage.

Yes. All refueling and stock movements are kept as audit-ready, traceable digital records; it eliminates the mess of manual slips/Excel.

The meter, tank probe and dispenser are calibrated at installation and liter precision is guaranteed. Re-calibration is done periodically.

Our service team responds quickly. Maintenance/support contracts provide priority response and a spare-parts guarantee.

Yes. We provide 24/7 support with remote monitoring, alerts and a technical support line.

It is not mandatory but recommended. Planned maintenance safeguards the system's smooth operation throughout its life and uninterrupted operation.

Yes. Many issues are resolved via remote connection and monitoring; a site visit is planned when needed.

In a cloud (SaaS) installation, updates are applied automatically and instantly; in an on-premise installation, a planned update is done.

Yes. We provide fuel pump and dispenser service, maintenance and spare parts; we ensure refueling on site continues uninterrupted.

Both are possible. You can choose a quick start with a cloud (SaaS) subscription model or an installation with an on-premise perpetual-license model.

Price is determined by the number of sites, points/pumps, vehicles and the desired modules. After a survey, we offer a quote tailored to your needs.

Yes. You can request a free demo and survey meeting via the contact form or the WhatsApp line.

If you want a quick start and low IT overhead, cloud; if data must remain entirely within the company under strict security policies, on-premise is suitable. We evaluate both and make a recommendation.

Yes. We can provide field solutions in regions with intensive construction projects such as the Caucasus, Central Asia, the Gulf and beyond.

Hardware and installation are under warranty; maintenance and support terms are clarified by contract. Details are shared at the quotation stage.